Customer Support: info@tapi.tw
 

• We respond to inquiries during the following support hours:

  • Weekdays: 11:00–21:00

  • Weekends and public holidays: 10:00–19:00
     

• We may be unable to reply in the following cases:

  • The email address provided is incorrect.

  • The inquiry is unclear or unrelated to our school's services.
     

• To reschedule or cancel an online lesson, use your member account at least 12 hours before the lesson. If you are 10 minutes late without notifying us in advance, the lesson will end and be deducted from your package.

No. 325, Section 1, Wenxin South 5th Road, Nantun District, Taichung City 408, Taiwan

5F Morikawa Bldg., 1-7-4 Iidabashi,
Chiyoda-ku, Tokyo 102-0072, Japan